Monday, June 22, 2009

Customer Profiles....

Something that helps to really helps to build a relationship with your customer can be as easy as starting and maintaining a customer profile. Always reassure your customer that information shared will go no farther than yourself.

Everyone should have at least the very basic profile information of:
Phone #
Preferred way to be contacted: Email Phone
Preferred day & time to call:

By having this information you will be able to better communicate with your customers. You will know when and how they prefer to be contacted. Thus eliminating your procrastinating on calling them because your not sure if it's too late or too early or what day they are available for a phone call. It also allows for you to email them when and if the cause arrives.

Another nice thing about your basic customer profile is that you can take and use it for drawings. You might add to it a bit by adding recruiting information for growing your team. Simply put a yes, no, maybe line asking if they would like more information about doing what you do.

If you have a plan of action for your business that involves birthdays and/or anniversaries. Add a spot for recording them on your contact file. Make it clear why your doing so. Ex. Ms. ___. Every month I put a special drawing together of my customer's names who have a birthday in the month for a ___ special (10% off an order of certain size, free gift, some perk that isn't offered to regular customers during the month). Let them know that they don't have to participate if they don't want to. That the year isn't necessary just the month and day.

Remember to send a birthday or anniversary greeting to everyone who opts into your club whether they win the prize or not.

Another part of your customer profile should be company specific. What does your company offer that is noteworthy? Is it a scent, a product line, a favorite flavor? Is it for specific needs? Are there allergies to be concerned about?

By tailoring to your company and customer preferences what notes you keep, you can grow your sales. If you know that something is coming up on sale or is being discontinued you can alert your customer. If you know a particular product that the customer likes or a scent that they like you can create a special just for that customer appreciation gift or sale. If you learn that your customer is allergic to something ex. wheat, eggs, strawberries, latex, SPF or some other ingredient in your product line then you can politely discourage them from purchasing something that would be dissatisfying to them therefore reducing your likelihood of losing sales in in the future, having disgruntle customer, or being hit with expensive returns.

Also when your customer orders if you make a notation that they ordered x on ___ date and it's a highly consumable product like a body lotion, face cream, makeup, tea light candle, type of beverage or food product, etc. You could then at some point in the future send them a post card or email to inquire about a reorder.

The time frame as to when to contact them will depend on the item they ordered. A bath product that should last 8 weeks might mean that you would contact them at 6 weeks with a reorder reminder. That way the new item gets to them just as the old one is running out. After awhile you will see a pattern and will know when and who to contact in regards to your product line and seasonal products. Every April we begin reminding people about Sunscreen and Bug protection from mosquitoes. Then come May the customers are ready with their orders for these products.

Below is an example customer profile for beauty or skin care clients another for candles

Customer Profile

Phone #
Preferred time to call:

Skin Care
Skin type
Dry Oily Normal Mature

Special Concerns
Break outs sensitivity allergies Lines/Wrinkles
Photo damage Age spots Lack of firmness Others

Color Preference
Beige brown Coarls reds pinks roses mauves berries

Light Dark Medium

Sensitivity to ingredients:

Special Notes:

Phone #
Preferred time to call:

Favorite Scent:
Least Favorite Scent:

Type of Wax: Soy Paraffin Blend

Type of Candle: taper tea light pillar votive



smelly jelly

wax dipped

Special Notes:

Feel free to use these as guidelines for creating your own.

Monday, June 8, 2009

Intro to website notice.

Dear (Insert company name here) Customer,

Have you ever looked at your latest (Insert company name here) brochure at 10:00 or 11:00 PM, knew what you’d like to order, but didn’t want to call me because it was so late at night? Have you wanted to place and order and gotten so busy that the time slipped by and it was forgotten? If you have, here’s the solution for you! Simply visit(Insert company name here with web address)!

In a few clicks, you can place your order with me, directly through my (Insert company name here) web page! (Place: I will deliver the order when I receive it! or approximate shipping time for said company here) Now, you can shop with (Insert company name here) whenever YOU want!

So take your (Insert company name here) purchasing to the next level - complete the registration process today (follow instructions below)!

As always Thank You for your business,

Your Name
Your Company Name
Your Phone #
Your email:
Your Website

(here is where you place any instructions on how to register, how to place the order with your company.)

(also include the info if they are a returning customer. Ex below)
If you are a returning customer, simply enter your name and password to enter the site. (Hint: Please use a password that will be easy to remember)
Always be sure to log out by clicking “Log Out”.

If you have any questions, please to call me, or email me at

Business Promo Flyer.

Look Who’s Next Door!!! It’s the (Insert Company name here) Lady

Hi Neighbor:

I would like to introduce myself. I am Your Name, your Independent (insert company name) Representative. Have you seen what (insert company name) has to offer lately?

Great sales every (edit how often sales are week) at prices you can afford with personalized delivery service direct to your door.

CURRENT (Insert company Name here in all caps) BROCHURE!!!

Your Name
Your Phone Number

I look forward to giving you excellent customer service.

Your Name
Your company title
Your Address
Your City, State Zipcode
Your Phone Number
Your Rep/affiliate or company Website:
Ordering instructions:(place what ever it takes so you get credit for the sale. Ex select name from drop down box, mention in comments name & rep #, put in phone #)

Friday, June 5, 2009

June Specials ... at the moment...


prices good thru June 5, 2009



Come check us out at A Zoo By U



Dad's Poker Night >Only $65.95
Offer expires 6/22/09

This month order one of our #1 dad ornaments or any of our graduation Ornaments and we will send you a Christmas ornament for free.
Remember all come personalized
Please mention June special in the coupon field in your order!

Mama Maria Foto


Mention C Turtlez Oddz n Endz for 10% off a Father's Day Portrait Package. offer expires 6/30/09

June also brings the flavor of the month, Blueberry.

We have a great deal on this months orders,
All products in the flavor of the month will have a
10% discount
for the entire month of being featured
Have you tried.....

School is almost out, it's a perfect time for our Raspberry Iced Tea!



Our new frosted praline pecans are so good!

We have added new items to our cookie mixes, dessert mix and soups.

In addition we have a new category called Meals & Side Dishes.

Did you know?

When something has to give, it’s easy to understand why family
meals may fall by the wayside. And yet, family meals are not only a
time for strengthening family ties and keeping track of your
children’s lives, they can actually lead to better physical and
mental health for your children!

River Street Gourmet

Blueberry Pie: Green tea with the wonderful aroma of a freshly baked blueberry pie! Excellent over ice or served hot with a pinch of sugar!
Ginger Tea: Fresh ginger root, piquant, spicy and fruity hot! A very refreshing and clean taste to the palate..
Please note that you can ship from 1 to 5 bags for the same shipping cost.

SUPER SALE - $1.00 Graphic Collections
Over 400 Clip Art Collections - Just $1.00!

Digi Scrap

Free Shipping or 15% Off
Wholesale Orders!!
Get FREE Shipping on ALL Wholesale Orders Over $200.00
Just Type: FreeShip
In the coupon section of check out.
Take 15% off your Total Order of $200.00
Just Type: Discount
In the coupon section of check out.
This is a Great Way to Add New Inventory to Your Stores!
Not a Bubby's Grubby's Wholesale Member?
Click on the Wholesale Info Tab at Bubby's Grubby's
and fill out the form! That Easy!
Sale Ends Soon! Take Advantage Now!

Eco-Friendly Wildflower Baby Shower Favors NEW "GREEN" PRODUCT!

Bio-degradable lined paper bag filled with 14gr of assorted annual wildflower seeds and vermiculite. Seed covers an average 200 sq ft. Each label is beautifully personalized then adorned with a coordinating paper flower. Flowers are constructed from hand-made paper from trees in a non-destructive way to help save the environment. Each flower is hand crafted to create a beautiful earth-friendly product. Back of every bag is hand-stamped "Eco-Friendly" "Green Product"
Available for Weddings, Showers, Birthdays and more!

MeMe's Country Store

Me Me's Country Store

Come Check out some wonderful items.

Shake Your Bon Bons

Shake Your Bon Bons

A B and C's

20% off any order. Just mention that you saw this ad. Just place your order and use the Money order option to pay. She will recalculate the order and invoice you the corrected total.

GF CF Great Pancakes Recipe

GF CF Pancakes

1 c brown rice flour
½ c white rice flour
1 c tapioca flour
½ c potato starch

2 tsp salt
1 T GF baking powder
3 T sugar
3 eggs *
1¼ c Vance's Dairy Free**
3 T oil
¼ tsp GF vanilla

Mix like normal pancake batter. Lumps are ok as long as not big. Cook on griddle until light brown and bubbles form. Turn over cook other side til brown around edge.

Variation: for chocolate pancakes use Vance's Dairy Free Chocolate.

*or use egg replacer
**or use other milk substitute

This is a recipe that is good with syrup, jam, peanut butter, powder sugar, or however, you like your pancakes. The pancakes also work well for wrap style sandwiches.

Thursday, June 4, 2009

Chocolate Chippers

½ cup butter or margarine
¼ cup brown sugar
1 egg
½ cup sugar
1 teaspoon GF vanilla

Cream together until fluffy

2/3 cup GF oat flour
1 Tablespoon potato starch flour
½ cup bean flour
1 teaspoon baking powder
¼ teaspoon salt

Stir together in another bowl.
Blend into creamed mixture until well mixed.

Stir in:
1 cup semisweet chocolate chips
½ cup chopped walnuts (optional)

Drop from teaspoon onto greased cookie sheet, about 2" apart. Bake at 375° for 8-10 minutes. Remove immediately. Cool. Make about 2½ dozen.

Gluten Free Rice-Oat Bread

Here's an exciting recipe. Exciting because it's NEW and the sample at a funeral meal wasn't bad. It didn't taste like cardboard. Since I was given the recipe, I thought I would share with others.

Rice-Oat Bread
Combine in bowl of a heavy duty mixer:

3 large Eggs
¼ cup Sunflower/Soybean oil
1 Tablespoon Cider Vinegar
10 ½ cups Very Warm Water

In a separate bowl, mix dry ingredients. (Remember flours kept in refrigerator should be mixed first; microwave for 20 -30 seconds to warm... then add other ingredients)

1 cup Rice Flour
1 cup PrOating Flour
½ cup Tapioca Flour
½ cup Potato Starch Flour
3 Tablespoons Sugar
1 Tablespoon Xanthan Gum
1 ½ teaspoons Salt
2 Tablespoons Egg Replacer (or an extra egg white)
2 packages Active Dry Yeast
½ cup dry milk powder*

Add about half of the flour mixture to the liquids, beat on low speed to mix. Gradually add rest to flour mixture and then beat on high speed for a full 3 minutes.

Batter will be like very thick cake batter. Spoon into well greased loaf pans. Let rise in warm place until double, about 40-60 minutes. Bake at 350° about 23 minutes for large loaves or 18 minutes for mini loaves. Turn onto rack to cool.

Makes 2 regular sized loaves or 5-6 mini loaves.

*or lactose-free baby formula instead of dry milk powder. or potato milk can also be used to make this a dairy free recipe.

As for heavy duty mixer... Denise recommends that we use a Bosch universal mixer for this. Although a heavy duty kitchen aide might work. Denise also says that a GF oat flour can be used in place of PrOating although PrOating is what she used.

Thanks to Denise for sharing the recipe. Thanks to Eloise for creating it in the first place as that is where Denise got the recipe from.

Tuesday, June 2, 2009

Updates to C Turtlez Oddz n Endz

Summer is here and C Turtlez Oddz n Endz has a new look.

Several new places have been added. Many pages have had their listings refreshed. All in all there is lots of wonderful shopping opportunities available. The web store is still unavailable at this time. There are several exciting offerings in the wings. The hold up presently is getting product photos ready for posting.

A much more appropriate look considering the name is an easy observation to make. If definitely makes me think not only Summer but of Easy Breezy shopping that I enjoy at this time of year. Also, the joy that new toys from said shopping bring to both the young and old alike.

C Turtlez Oddz n Endz

Sales & Specials for C Turtlez Oddz n Endz

Monday, June 1, 2009


since Strawberries are the in thing now... Thought I'd share this recipe with you.

1 cup butter
2½ cups flour
2 eggs
1/3 cup sugar
10 oz strawberry preserves.

Cut butter into the flour. Beat sugar and eggs and mix into the flour mixture. Spread in ungreased 9 x 13 inch pan. Bake 20 minutes at 350°. Remove from oven and spread preserves on dough.

1 cup sugar
4 eggs
1 teaspon vanilla
2 cups chopped walnuts

Combine sugar with eggs and vanilla and fold in walnuts. Pour over top of preserves and bake at 350° for 30 minutes more. When cool, dust with confectioners sugar. Cut into diamond shapes.