Name of Consultant/Company: Victoria Heath, Butterfly Crafts
Known Websites: http://www.artfire.com/users/butterfly-crafts
Known Email Addresses:contact button in studio
Date of Purchase: 2/2/10, 3/8/10, 3/29/10
Where did the purchase take place (online, vendor fair, etc): ArtFire Studio
Facts about the situation: I was asked to participate in a Valentine's Day card swap for Seniors in a local nursing home. Being short on time I thought that I would try to find something unique at Butterfly Crafts. The cards I purchased where a huge hit bringing smiles to the two ladies I was paired with.
When my niece needed a custom order for two special people in her life, I didn't hesitate to have her contact Victoria. Victoria was able and willing to assist my niece with her special order. Again the cards were a huge success. The recipients were very surprised to see such lovely cards. The cards stood out and brought lots of oooohs and aaaahs to the recipients, who were thrilled at the extra attention.
Because of the success with these two purchases, I was happy to return to Butterfly Crafts for more cards. Again the experience was pleasant. It's easy to shop her ArtFire studio. Victoria keeps in touch with you every step of the way from letting you know she received your order to when she has shipped to following up to make sure the order was received and that everything is fine with the order.
Shipping did involve some extra steps because my order was coming from another country. Taking about a week to arrive on all three occasions is something we would honestly rate as reasonable and acceptable if not fast. Victoria's products are well worth the wait.
Because of Victoria being highly professional, willing to work with my niece on a custom order, and the overall pleasant shopping experience had at Butterfly Crafts; I look forward to all future transactions and highly recommend her to others as her products are great.